jdb Privacy Policy – How Your Personal Data Is Handled

When you register an account on jdb, we collect the personal details you provide directly — including your name, date of birth, email address, and contact number. We also collect information related to your activity on the platform, such as your login history, game sessions, transaction records, and device information. This data is necessary to verify your identity, process deposits and withdrawals in Philippine pesos, and ensure your account is kept secure. In some cases, we may request additional documents to complete identity verification before a withdrawal is processed — this is a standard requirement for licensed gaming platforms operating in the Philippines. We do not collect more information than is reasonably needed to operate the platform and provide you with a safe, personalised experience.

The personal data collected by jdb is used primarily to operate your account, process transactions, and deliver the gaming services you have signed up for — including slots, bingo, sports betting, and the VIP rewards programme. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our policies. Your activity data helps us detect unusual patterns that may indicate fraud or unauthorised access, allowing us to protect your account and the integrity of the platform. We may also use aggregated, anonymised data to improve the platform experience for all players in the Philippines — this data cannot be used to identify you individually. We will never sell your personal information to third parties, and we will not use it for purposes beyond those described in this Privacy Policy without first obtaining your consent.

jdb may share your personal data with trusted third-party service providers who assist in operating the platform — for example, payment processors who handle deposits and withdrawals in Philippine pesos, and identity verification services used during account registration or withdrawal requests. All third parties who receive your data are required to handle it in accordance with applicable data protection standards and are not permitted to use it for their own purposes. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law or as part of a legitimate investigation. In the event that jdb undergoes a business restructure or change of ownership, your data may be transferred as part of that process, and you will be notified of any such change in advance. Outside of these specific circumstances, your personal information will not be shared with any other party without your explicit consent.

jdb uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your mobile browser. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We do not use cookies to track your activity across other websites or to serve you advertising on third-party platforms. You can manage or disable cookies through your mobile browser settings, though doing so may affect the functionality of certain features on the platform. By continuing to use jdb after being informed of our cookie practices, you are consenting to their use as described in this policy.

As a registered player on jdb, you have the right to request access to the personal data we hold about you, and to ask for corrections if any information is inaccurate or out of date. You may also request the deletion of your personal data in certain circumstances — for example, if you close your account and there is no legal obligation requiring us to retain the information. If you wish to exercise any of these rights, you can contact the support team directly, and your request will be handled promptly and in accordance with applicable Philippines data protection requirements. You also have the right to withdraw consent for any data processing that is based solely on your consent, without affecting the lawfulness of processing that took place before the withdrawal. For more information on how to manage your account or data preferences, the FAQ page provides clear guidance written specifically for players in the Philippines.